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Leaders will:

  • deliver programmes and priorities responsibly
  • live the civil service values
  • serve the public

We will all:

  • show pride and passion for public service
  • communicate with clarity and enthusiasm
  • value professional excellence and expertise
  • reward innovation and initiative
  • learn from failure and success

When engaging we will:

  • be straightforward, truthful and candid
  • surface tensions and resolve ambiguities
  • give clear, honest feedback to grow people
  • be collaborative in our behaviour and actions

We will empower our teams:

  • with authority to deliver clear objectives
  • to be visible, approachable and welcoming
  • to champion diversity and recognise its value
  • to invest in each other’s capabilities, always


  • be bold
  • be human
  • be yourself